Polaris Day 2011 at Klapprodt Pools

Our yearly Polaris Day event at Klapprodt Pools is scheduled for Saturday, April 16th, 2011. The local Polaris representative will be available at our Keller retail store from 10:00 am till 2:00 pm. Stop by and bring in your Polaris cleaner for a free inspection and diagnostic. We will make sure your cleaner is ready for the swim season. As always, there will be no labor charges on any repairs made in store. Now is also a great time to upgrade! Bring in your old cleaner to take advantage of our trade-up program and receive a rebate of $100 towards a new Polaris 380 or $200 towards a new Polaris 3900. In addition, receive 10% off all new Polaris cleaners for one day only.

After 40 years in the industry, Polaris has established itself as the premium brand in automatic pool cleaners and accessories. Polaris Day 2011 is an informative and money-saving event designed to help you, the customer, so make sure to stop by Klapprodt Pools, your local Authorized Polaris Dealer, and bring in your Polaris cleaner so we can help you get ready for swim season!



Klapprodt Pools
181 N. Main Street (HWY 377 in Old Town Keller)
Keller, TX 76248
817.431.1847

http://www.klapprodtpools.com/

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Sundance Spas Exceptional Customer Service Award

Klapprodt Pools is proud to have been awarded the Exceptional Customer Service Award two years in a row by Sundance Spas.  This award was presented in recognition of outstanding customer service satisfaction in 2009 and 2010.  Having factory qualified technicians and zero unresolved customer issues are two of the requirements Klapprodt Pools met each year to receive this recognition.  There are more than 650 Sundance Spas dealers in the world, and only about 10% are actually presented this highly prestigious award.

Freezing Weather

Now that the cold weather is upon us, it is a good time to review some common questions and answers about swimming pools and freezing weather...

Q: There is freezing weather approaching. What do I need to do to insure there is no damage to my equipment?
A: Your equipment should be equipped with freeze protection which will turn it on in low temperatures. Moving water will not freeze, so as long as the freeze guard is working properly and all your valves are positioned so that water can get through every pipe, you should be fine.

Q: Should I turn on my heater during freezing weather?
A: It is not necessary to do so. Moving water will not freeze, so as long as your equipment is running, you should be in the clear.

Q: There is freezing weather approaching and I have an issue with my equipment. What can I do?!?!
A: Don’t panic. You can get through this. If there is an issue preventing your equipment from working properly during freezing weather, turn it off at the breaker insuring that it will not come on again. Open all of your valves (if you have valve actuators push down on them to turn manually), remove the pump pot lid, and unscrew the drain plugs in the pump (bottom of the pump pot) and heater (if applicable). Open the air relief valve on top of your filter, and then remove the drain plug from the bottom. Here is a video demonstrating this procedure: